1 · Company snapshot
Regional health system: 11 hospitals, 60+ outpatient sites, $2.1B revenue, 14,000 employees, HQ Columbus. Two years post-merger and still running as two companies under one logo.
2 · Market signals & strategic triggers
- New CFO, first earnings call Friday. She said "efficiency" eleven times. Why it matters: she just told the street her mandate. Your consolidation story is her talking point, verbatim.
- Merger integration behind plan. Systems consolidation named a top-3 priority in the annual report. Why it matters: budget exists and is board-visible.
- Nurse retention program launched. Why it matters: anything that removes administrative load has an executive sponsor by default.
3 · Relationship & engagement history
| Name | Title | Strength | Notes |
| Tom Okafor | VP, Revenue Cycle | Warm | Met at HIMSS 2024. Asked for the ROI model, never got it. |
| Dana Reeves | Dir., IT Ops | Dormant | Your 2024 pilot contact. Left the company in March. |
4 · Business model & revenue strategy
Payer mix shifting to value-based contracts; ambulatory expansion is the growth engine. Margin pressure is the board conversation.
5 · Strategic initiatives
Systems consolidation (annual report), revenue-cycle modernization (four open job postings), ambulatory build-out (earnings call).
6 · Technology landscape
| Layer | Stack | Friction |
| ERP | Three instances post-merger | The consolidation target |
| EHR | Single vendor, stable | Not the play |
| Rev cycle | Legacy + manual workqueues | 4 open reqs say it's breaking |
7 · White space & use cases
- Revenue-cycle automation: the denials backlog is public (payer disputes in the 10-K).
- Vendor consolidation: three ERPs, one CFO who says "efficiency" eleven times.
- Service-line analytics: ambulatory expansion needs it to be defensible.
8 · Industry landscape
Peer systems are 12-18 months ahead on consolidation. The cost of inaction is a board slide her competitors already show.
9 · Why we might be a fit: the POV
Lead with: "You told the street efficiency. Consolidation is how that becomes a number." Peer story: the two-state system that cut $3.1M in year one. You are not selling software; you are selling her first board win.
10 · Quick reference
10-K · investor deck · earnings transcript · your 2024 pilot notes, all linked.
11 · Account team
You (owner) · SE support at demo stage · partner intro available via the northeast alliance.