HUMNCustomer support
Start here when something gets in the way.
Use the first-party guides below or write to a human. Do not send passwords, security codes, payment details, or private client data.
Contact HUMN Minds
Email hello@humnminds.ai. Tell us which step failed, the page you were using, the time, your browser, and whether you were on a personal or company network. We aim to acknowledge customer support within one business day.
Legal entity: TGAI LLC dba HUMN Minds
Before you buy
- Understand the Sales OS
- See current pricing
- Check computer, Claude, and data readiness
- Read purchase, refund, and cancellation terms
- Read the privacy policy
If a company policy or locked computer is involved, use the IT access brief before paying.
After delivery
- Sales OS setup video and written guide
- Use the private delivery link before it expires.
- If an archive is blocked, ask support for an approved browser-based delivery route. Do not use a personal computer for employer data unless your employer permits it.
- If the folder will not load, stop before widening access. Tell us the exact failed step.
Billing and security
Stripe handles checkout. HUMN Minds will never ask you to email card details. For a refund or cancellation question, include the buyer name and purchase date, but no card number. For a possible security issue, follow the responsible reporting steps.